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| FlightGuard is a comprehensive
security, maintenance, and upgrade service offered to Flighthost clients.
It is a combination of software and human manpower that has been a behind
the scenes savior of our clients since 1997. It allows you to focus on
building the business. Many of the items that FlightGuard manages would
take precious hours out of your day if you had to deal with them yourself
or be very expensive when handed over to an employee or consultant. Some
issues could take hours or days to rectify. |
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| Flighthost’s network security is a world-class
operation, and we take the same pride in our security concerns for your
servers. FlightGuard is an extensive security program that ensures total
and complete protection for you and your customers. Not only will FlightGuard
give you the piece of mind you need when dealing with the online world,
but it will also allow you to concentrate on growing your business through
sales and marketing; knowing that all your data is being watched and monitored
24 hours a day. |
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| FlightGuard is comprised of 3 main programs |
| All run separately of each other, but work
together to give you the highest level of security, monitoring, and updates
that you have come to expect when running your business. |
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| Proactive PortStarter |
| Your server “talks” to the outside
world via ports. These ports are the only way in and out of your server,
so they are an extremely integral part of your online presence. FlightGuard
monitors these ports, checking to make sure they are available to you, your
end-users, and any legitimate outside consumer. This port monitoring is
constant. If any port is closed, the Proactive PortStarter follows an algorithm
to decide exactly why the port is closed. It automatically takes proactive
steps to stabilize the box and reset the ports. The algorithm is so smart
that it knows when it is in over its head and when to send the diagnosis
to a support person to intervene. ProActive PortStarter can monitor any
ports that you need monitored. The following ports are on by default as
they are crucial to your day to day operations and are monitored closely: |
| Port |
Service |
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| 21 |
FTP |
| 22 |
SSH |
| 25 |
Sendmail |
| 53 |
DNS/BIND |
| 80 |
HTTP/Apache |
| 110 |
POP3 |
| 443 |
HTTPS/Secure Apache |
| 995 |
SPOP (Secure mail POP) |
| 3306 |
MySQL |
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| Server Stabilizer |
| This application will monitor all processes
running on your server and react accordingly, so as to keep your server
running efficiently and securely. It will find runaway processes, which
could potentially “lock up” your server, and kill those processes.
It will monitor CPU time, hack attempts are located and killed, it will
find scripts that may be harmful to your server’s operations, and
is also able to reboot the server if necessary. |
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| FlightGuard also includes anti-spam
tools that help alleviate the hassles of fighting these unwanted emails.
Flightguard will scan and locate known spamware that may be running on your
system, it will find CGI scripts that contribute to the spam dilemma, and
can even find spamming tools embedded in html! |
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| Server Updates |
| Nothing keeps your server more stable and
secure than keeping the software and Operating System up to date. In the
FlightGuard program, Engineers work diligently to assess the stability of
new software releases and security patches. Frequently, senior staff compiles
their own patches and enhancements to open source software. These enhancements
are tested by our team of Quality Control Engineers on a separate test network.
After being fully tested and qualified, new software releases and patches
are installed on any server in the FlightGuard program. |
| FlightGuard is set by default
to automatically update the following: |
| Apache (Secure and Regular) |
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| MySQL |
| Perl |
| PHP |
| Sendmail |
| FTP |
| Linux Redhat Operating System |
| Linux Redhat Kernel |
| SSH |
| Frontpage Extensions |
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| These updates are vital to the survival of
your business and your end-user’s businesses as well. Keeping up with
the rapidly changing technology that drives this sector can be made easier
with FlightGuard. |
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| With Flighthost, you will always have access
to our world-class Customer Support, our System Administration Team, and
our Network Operations Center Department, but FlightGuard is the “Twelfth
Man” working behind the scenes to help you build your business. |
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